Publisher’s notes

How reader reviews work

A review describes a reader’s own experience contacting or dealing with a listed company.

Submitting an experience

Choose the business, enter the date of the experience, select a rating and explain what happened in your own words. Use a public display name and an email where the publisher can follow up. Your email is excluded from the public review.

Before publication

Submissions enter a moderation queue. Editors consider whether a review concerns the listed business and whether it includes harassment, promotions, misleading claims, private data or duplicate material. Publication is an editorial decision and does not verify a transaction.

Ratings and reports

A company summary uses the scores on published reader reviews. An empty listing has no community rating. Use “Report this review” to flag a public contribution, including a factual, privacy or attribution issue. The publisher can reassess its publication.

Write to the directory