Publisher’s notes

How we use sources

A phone number is useful only when you know whose telephone it is, what the department handles and where the information came from.

Company material

The directory uses public company websites, help articles, contact pages and other first-party material recorded for a listing. Each contact links to its supporting source where available. A corporate homepage is labeled as a website when a more specific route is unavailable.

Dates and limits

“Source checked” records when the supporting material was reviewed. It does not describe a test call, a reply received or a guarantee of current hours. Company pages may vary by country and may require a sign-in. Some records rely on a previously reviewed or indexed version of the source.

Matching numbers to departments

We display a telephone only when the record identifies a company-published number and a supporting source. A reservations line, a card issuer and a baggage department have different responsibilities. We keep department and regional labels with the telephone number.

Corrections

Send the listing URL, the field that needs attention and the company page that supports the change. Editors can compare the evidence and update the entry. A change to the directory cannot modify a reservation, order or account.

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